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Our Process

The first thing you’ll notice about doing business with us is that we’re different. At Luxor CRM, we take responsibility for the success of your CRM deployment and boast a success rate among the highest in the industry. We’ve achieved this through the application of our proven implementation methodology:

1. Needs and Requirements Assessment
Before we begin any implementation, we conduct a thorough needs and requirements assessment to ensure we completely understand our clients’ objectives, processes, and users. In addition to matching client needs to the capabilities and features of Luxor CRM, we’re also attentive to the impact of the application on user workload.

2. Project Plan
Based on the information gathered during the needs and requirements stage, we create a project plan which outlines the schedule and milestones required to meet client requirements, including user acceptance.

3. Set-up and Training
Upon sign-off of the project plan, we set up Luxor CRM to match their requirements and provide any required training. Luxor CRM’s user-friendly and intuitive interface enables users to start using the application within days of deployment.

4. Deployment and Assessment
Once deployed, we continue to follow up with our clients, assessing the effectiveness of Luxor CRM in meeting their requirements, making adjustments when necessary, and where possible, helping expand its use in the organization.

We’re so convinced that Luxor CRM is the only CRM application you’ll ever need, that we do not charge extra for the assessment and planning conducted to make your deployment successful. What’s more, you will never be locked in by a contract. That’s just part of the Luxor CRM difference.

Contact us today to schedule a demo and to find out how Luxor CRM can make a difference to your organization.