Schedule of events
The Luxor CRM User Conference is a two-day event packed with invaluable workshops covering the areas of Sales & Account Management, Workflow Management & Reporting, Marketing Initiatives and Customer Service & Support. All members of your organization can benefit from attending each of these sessions. The detailed schedule is below:
March 3rd, 2011
| Start Time | End Time | Function |
|---|---|---|
| 7:00 a.m. | 8:00 a.m. | Breakfast and Check In |
| 8:00 a.m. | 8:15 a.m. | Opening Remarks and Introduction |
| 8:15 a.m. | 10:15 a.m. | Sales and Account Management: Using Luxor CRM's Sales Features to Optimize your Account Management |
| 10:15 a.m. | 10:30 a.m. | Morning Break |
| 10:30 a.m. | 12:30 p.m. | Cont'd Sales & Account Management: Using Luxor CRM's Sales Features to Optimize your Account Management |
| 12:30 p.m. | 1:30 p.m. | Networking Lunch |
| 1:30 p.m. | 3:30 p.m. | Workflow Management & Reporting: Improving efficiency and visibility with Luxor CRM's Workflow Management & Reporting |
| 3:30 p.m. | 3:45 p.m. | Afternoon Break |
| 3:45 p.m. | 5:30 p.m. | Cont'd: Workflow Management & Reporting: Improving efficiency and visibility with Luxor CRM's Workflow Management & Reporting |
| 6:30 p.m. | 8:00 p.m. | Coctail Reception & Dinner |
March 4th, 2011
| Start Time | End Time | Function |
|---|---|---|
| 7:00 a.m. | 8:00 a.m. | Breakfast |
| 8:00 a.m. | 10:00 a.m. | Customer Service & Support: Solidifying Customer Satisfaction & Loyalty with Luxor CRM |
| 10:00 a.m. | 10:15 a.m. | Morning Break |
| 10:15 a.m. | 12:00 p.m. | Cont'd: Customer Service & Support: Solidifying Customer Satisfaction & Loyalty with Luxor CRM |
| 12:0 p.m. | 1:00 p.m. | Networking Lunch |
| 1:00 p.m. | 3:00 p.m. | Marketing Initiatives: Achieving Top of Mind Status through Luxor CRM's Marketing Automation |
| 3:00 p.m. | 3:15 p.m. | Afternoon Break |
| 3:15 p.m. | 4:30 p.m. | Cont'd: Marketing Initiatives: Achieving Top of Mind Status through Luxor CRM's Marketing Automation |
| 4:30 p.m. | 5:00 p.m. | Closing Remarks |
Each Workshop Includes:
- Best Practices: An enlightening presentation of how to best use Luxor CRM’s dynamic features to optimize your business’ success
- Customer Showcase: A 15-minute feature of one of Luxor CRM’s clients sharing their experience and impact using Luxor CRM
- Future Releases: A glimpse at the future of Luxor CRM’s feature suite
- Interactive Panel: An open forum question and answer session addressing any concerns, comments and feedback
Customer Showcase Speakers
Bob Miskura
Bob joined Marts & Lundy in 2001. He is a seasoned financial executive, with almost thirty years of progressive experience in finance, accounting, operations and Human Resources. Prior to joining the Firm, Bob was Vice President and Chief Financial Officer of The Economics Press, Inc., a global marketing firm. Bob had previously worked for KPMG (1981-1987).
Bob began with Marts & Lundy as its controller and soon thereafter was named CFO. In 2005, he was appointed Treasurer and became a Vice President of the Firm in 2007. In addition to managing Finance, HR and the New Jersey Corporate office operations, Bob serves as a member of the Firm's Management Team.
John Posan
John Posan is the Business Development Director at Atum, a leading outsourcing IT hosting provider. Joining Atum in 2006 to be part of the technical support team, John’s strong company vision combined with industry knowledge quickly lead him and Atum to the top.
Keeping ahead with certifications such as Microsoft Certified IT Professional and the Microsoft Exchange Server Certification, he is committed to helping businesses make the most out of their IT while cutting costs, environmental impact and increasing performance. John’s efforts are reflected in Atum’s quick quarterly growth and rare 100% client retention rate.
More speaker bios to come…
