Luxor CRM - List of Features - Online Hosted CRM Software|Saas CRM|Luxor 2.0

List of Features

Luxor CRM is a robust web-based application offering organizations a full range of CRM/SFA features and capabilities within a single application.

Sales Force Automation
Competitor Tracking
Deal Expiration Notification
Forecast & Quota Management
Forecasting
Lead Management and Routing
Mail Merge (E-mail/Mail)
Opportunity Management
Probability Tracking
Quote Generation
Real-time Commission Reporting

Support History/Management
Territory Tracking and Management
Tiered Commissions

Marketing Automation
Bulk E-mail
Campaign Scheduling
Campaign ROI Reporting
Direct Mail Management
Lead Source Management
Message Personalization
Marketing Campaign Management
Telemarketing Management

Support & Incident Management
Auto-escalation
Case Assignment
Escalation and Notification
Incident Capture
Online Portal
Priority Tracking
Queue Management
View Incident Status
Web Case Capture and Creation

Employee Management
Company Phone List
Employee Profile
Expense Reports
Reminders and Alerts

Customization
Configuration
Custom Field Management
Custom Records/Tables
Customizable Roles/Security Group
Forms
Report Publishing & Audience
User Privileges

Partner Relationship Management
Order Entry
Partner Activity Reporting
Team Lead Management

Productivity
24/7 Web Access
Customizable Reporting
Dashboard and Key Performance Indicators
File Library
Import/Export Records
Outlook Synchronization
Reminders
Resource/Group Calendaring

Reporting
Advanced Analytics Capabilities
Customizable Reports
Key Performance Indicators
Report Export
Report Sharing Control
Saved Searches

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