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Key Performance Indicators (KPI) and Proactive Alerts

Luxor CRM offers a unique KPI measurement component, enabling organizations to define their own performance indicators and determine how they will be measured and evaluated. Features include: measurement of events that did or didn’t occur on schedule; real-time reporting; and, a summary bar-chart on each user’s home page to quickly show individual performance to date compared to KPI targets.

Proactive alerts is an innovative addition to Luxor CRM, enabling users to stay on track with automated reminders. For example, an account manager may have a limit for the maximum time between contact with key clients. Using proactive alerts, if the system does not register an event for that client within the set time, the account manager is sent an alert.

Contact us to schedule a demo and discover how Luxor CRM can help you measure, evaluate and learn from your organization’s key metrics.